Account Manager
At NextFleet, we are passionate about creating an exceptional customer experience, and this passion is at the core of everything we do.
Since our establishment in 2018, we have been dedicated to revolutionising the Fleet Management landscape with next-generation digital solutions. Our commitment to innovation and excellence has driven substantial growth and success across our organisation. We are looking for individuals who share our vision and are eager to contribute to our mission of expanding our market presence, enhancing brand recognition, and penetrating new markets.
Overview of Key Responsibilities include:
- Cultivate and maintain relationships: Develop and sustain key day-to-day relationships with existing clients through regular interactions via phone, in writing, and in person.
- Prepare client quotations: Generate accurate and timely quotations for allocated NextFleet clients.
- Manage vehicle orders: Oversee the processing and follow-up of vehicle orders/deliveries for allocated NextFleet clients.
- Ensure operational excellence: Adhere to both clients agreed and NextFleet internal KPIs, ensuring compliance within the service level agreements.
- Preparation of reports and dashboards: Assist in the preparation of reports and dashboards upon immediate and/or senior management requests.
- Share best practices: Work closely with counterparts to ensure that all best practices are shared and implemented.
- Ensure compliance: Ensure all customer orders are compliant and meet the required standards.
- Problem-Solving: Utilise your internal network to support day-to-day situations that may arise.
- Engagement: Work closely with Client Relationship Managers of any allocated clients.
- Assist in business proposals: Help provide any support with proposals for new business and share involvement when Client Account reviews for existing clients are being conducted.
Let’s hear about You!
- Proven track record in Client Account Management within the Fleet Management and Leasing or aligned automotive industry.
- Highlight your sales skills with an ability to initiate and create positive outcomes for clients.
- Have excellent presentation skills and be a great communicator.
- Show resilience and have an ability to lead and inspire others.
- Account Management/Customer service.
- Highlight your knowledge of Intermediate level of MS Office programs (specifically, Excel and PowerPoint)
- Strong analytical and problem-solving abilities.
- Possession of Open Drivers Licence
To entice your interest!
- A competitive salary, superannuation and an annual company bonus
- Leaders who are passionate about your career, from your initial steps with us and through the employee lifecycle.
- Offsite team building activities to build team cohesion and have fun!
- In addition, birthday leave entitlement, as no one should work on their special day!
For this position, the ideal candidate is to reside in VIC as the requirement is 100% Remote working.
How to Apply?
At NextFleet, we believe in fostering long-lasting relationships with our employees, just like the ones we build with our customers. If you share our commitment and dedication, we invite you to take the next step with us. Please submit a cover letter outlining your qualifications for the role and how you plan to embrace our core principles, along with an impressive resume to Louise.Coles@nextfleet.net.au.
If you believe you meet the mandatory requirements above and should be short-listed for this opportunity, please send through your application for our consideration.
Best of luck!
